Equipment & Support

Premium Laboratory Analyzers & Elite Field Service

Acquire industry-leading analyzers and expert field service to minimize downtime and maximize throughput.

"Working alongside International Diagnostic Equipment to deliver top-tier equipment acquisition and field support."

Proudly supported by International Diagnostic Equipment and Awareness Technology

Our Core Offerings

A single comprehensive resource for instrument procurement and lifelong laboratory field support.

Certified Analyzer Sales

Focus: Sourcing new and expertly refurbished clinical analyzers for labs of all sizes.

Value: Budget-friendly, reliable hardware solutions with flexible procurement options.

Preventive Maintenance

Focus: Maximize reliability with scheduled maintenance from Falcon’s trained technicians, reducing unexpected failures and preserving uptime.

Value: Preventing unexpected hardware failures before they disrupt patient testing.

Corrective Repair

Focus: Rapid on-site emergency troubleshooting and component-level technical repair.

Value: Minimizing unexpected downtime when a critical system fails.

Compliance & Validation

Focus: Complete deployment documentation, installation, and Operational Qualifications.

Value: Guaranteeing total adherence to strict CLIA, FDA, and CAP regulatory standards.

Supported Platforms

Showcasing the primary equipment families that Falcon Services sells and maintains.

Clinical Chemistry & Immunoassay

Sourcing and servicing systems like Beckman Coulter AU Series & Roche Cobas series.

Hematology Instruments

Lifecycle diagnostics and sales setup for platforms including Abbott CELL-DYN.

Benchtop Analyzers & Spectrophotometers

Specifically highlighting systems from Awareness Technologies.

The Falcon Advantage

  • The Complete Equipment Lifecycle

    We don't just sell you an analyzer and walk away. Falcon Services handles everything from initial procurement and IQ/OQ validation to lifetime maintenance.

  • Direct Engineer Access

    Skip automated phone trees. Speak directly to specialized field service engineers and equipment specialists.

  • Streamlined Component Logistics

    Immediate access to high-quality replacement parts, consumables, and reagents to keep your new instrumentation running seamlessly.

Connect with a Falcon Specialist

Fast-track your laboratory sales or service inquiries directly to our specialist desk.